Frequently Asked Questions (FAQs)

All of the questions in a single place. Think of it as a giant index.

What do you need help with?

For the main support site, please visit uniregistry.help. The following is a complete list of all of the questions on our website. Sometimes you just need the complete list – here it is.

.com.au

How do I update my .com.au domain?

.KY Domains

ICANN Transfer Policy – December 2016

.KY Domains

Are there any restrictions for registering a .KY domain name?

Who can register a .KY domain name?

.UK Domains

.UK Domains

Who can register a .co.uk domain name?

Affiliates

Does Uniregistry have an affiliate program?

Where can I find my affiliate link information?

Billing

Am I charged if a transaction fails?

Can I register/renew a domain name for more than 10 years?

How do I create a payment profile?

How do I fund my Uniregistry account balance?

How do I request a refund?

How do I turn off auto-renew for a domain name?

How do I update my payment profile?

How do sellers set up and receive earnings from Market sales?

How does Uniregistry process credit card payments?

How much do the new top level domain names cost?

How much does a domain name cost?

What payment methods does Uniregistry accept?

Where are my invoices located?

Why did my purchase fail?

ccTLD

Corporate

How do I contact Uniregistry support?

Who is Uniregistry?

DNS

How do I assign Uniregistry’s default name servers to a domain name?

How do I create a CNAME record?

How do I create a TXT record?

How do I create an A record?

How do I create an SRV record?

How do I create DNS records?

How do I update a CNAME record?

How do I update a TXT record?

How do I update an A record?

How do I update an SRV record?

How do I update my name server records?

How to set new name servers at Uniregistry

Domains

How do I renew/restore my domain after it’s expired?

Domains

Does Uniregistry accept domain name pre-registrations?

How am I notified to approve a domain name transfer request?

How do I change contact information for multiple domain names?

How do I change the administrative contact for a domain name?

How do I change the billing contact for a domain name?

How do I change the registrant contact for a domain name?

How do I change the technical contact for a domain name?

How do I delete a domain name at Uniregistry?

How do I disable URL forwarding?

How do I enable auto-renew on a domain name?

How do I expedite a domain name transfer to Uniregistry?

How do I export a list of my domain names?

How do I forward my domain name to another URL?

How do I know when my domain name will expire?

How do I lock a domain name?

How do I renew a domain name at Uniregistry?

How do I search for a domain name?

How do I update the contact for my domain?

How do I view more search results?

How much does it cost to register, renew or transfer a domain name at Uniregistry?

What domain name extension should I use?

What is a WHOIS lookup?

What is an ‘Authorization Code’ or ‘EPP Code’?

What new domain name extensions are available?

Why haven’t I received an FOA for my transfer request?

Why is a domain name unavailable?

Will I receive an email notice before a domain name expires?

Expiring Tracker

Market

Buy It Now Domains (BIN)

How do I add domains to the Market?

What are the name servers for the Uniregistry Market?

What bulk management tools are available in the Market?

What Premium Services are available in the Market?

Market

MM

Minds + Machines Transition

My Account

My Account

Can I change my email address associated with my Uniregistry account?

How do I change my Uniregistry account password?

How do I close a Uniregistry account?

How do I create a new contact in my address book?

How do I create a portfolio in my Uniregistry account?

How do I edit my contact profile in my address book?

How do I edit the default settings for my Uniregistry account?

How do I manage my MX records?

How do I move a domain name into a portfolio?

How do I reset my account password?

What is Two-Step Verification?

Products

What is the Uniregistry Domain Tracker?

Professionals

Professionals

register a name

Why can’t I transfer a new domain name to another registrar?

Renewals

Renewals

How do I renew domain names in bulk?

Security

Security

How do I get the authorization (EPP) code for a domain name?

How do I unlock a domain name?

What does ‘Client Transfer Prohibited’ mean?

Why do I have to verify my registrant email address?

Support

How do I submit a support ticket?

Topcoin

Can I use Topcoin to renew a domain name?

How do I earn Topcoin?

Transfers

Transfers

Can I push domain names to another Uniregistry account in bulk?

How do I consolidate domain names into one account?

How do I push a domain name to another account?

How do I resend a Form of Authorization (FOA)?

How do I transfer a domain name away from Uniregistry?

What is the Uniregistry Resolution Center?

Where is my domain name authorization (EPP) code?

Uncategorized

How do I access my Market settings?

How do I forward my domain with a mask?

How to create a new bank transfer profile

How to expedite a transfer away from Uniregistry

What are the domain level settings in the Uniregistry Market?

What are the fees for buying and selling domains on the Uniregistry Market?

URL Forwarding

How do I forward a domain name to a Facebook page?

How do I forward a domain name to a LinkedIn profile?